The platform works the same way whether you are a solo injector or a multi-provider clinic. Four things change with the size of the practice.
| Solo injector | Clinic or multi-provider |
Who works the leads | You do, between patients. Block two 15-minute windows a day and clear ASAP leads inside the hour. Let Nori draft so the reply takes a minute, not ten. | Name one owner of the dashboard, usually the front desk lead. Leads without an owner go stale. Set a same-day standard and review the Status column at end of day. |
Which layer first | Email, text, and social. Your list and your face are the assets, and reactivation pays back fastest with no ad spend. | Website and Google Business Profile. You have search volume and traffic already arriving that currently leaves without a next step. |
Consult handoff | None needed. You read the results yourself — skim concerns and timeline in the two minutes before they sit down. | Build the patient brief into the room routine so whichever injector takes the appointment opens with the patient’s own words. Consistency across providers is the whole point. |
How you measure it | One number: leads booked this month. In their first three months on Opaline, Luxe Posh converted 34 from organic traffic alone. | Conversion by tracked link and by provider. That tells you which channel to fund and which injector needs consult coaching. |
Both models depend on the same discipline: someone looks at the dashboard every day, and ASAP leads are contacted within the hour. To learn more, see How lead score works.
Assigning ownership in a multi-provider clinic
Give every team member who touches leads their own login rather than sharing one. Status changes are visible to everyone, so shared logins make it impossible to tell who worked which lead.
To learn more, see Invite a team member and Use lead status.