Lead status allows you to track where each lead is in your follow-up workflow. Statuses reflect progress and outcomes, such as whether a lead is new, has been contacted, has booked, or is closed. Lead status is separate from lead labels — status tracks where a lead is in your workflow, while labels are used for internal categorization.
Update the lead status
Option 1: Change the status of a single lead
In the top navigation bar, click 👥 Leads.
On the Your Quizzes page, locate the quiz you want to manage.
Click Go to Leads on the quiz card.
In the Leads list, locate the lead you want to update.
Click the current status in the Status column.
Select a new status from the dropdown.
Option 2: Change the status of multiple leads
In the top navigation bar, click 👥 Leads.
On the Your Quizzes page, locate the quiz you want to manage.
Click Go to Leads on the quiz card.
In the Leads list, select one or more leads using the checkboxes in the leftmost column.
Click Change Status above the leads table.
Select the desired status from the dropdown.
Available lead statuses
Opaline includes the following default lead statuses:
New — The lead has been captured and has not yet been contacted.
Contacted — The lead has been reached out to by your team.
Booked — The lead has scheduled an appointment.
Closed — The lead has completed or exited the workflow.